1. Who We Are
We are [Xiamen Famous Ornament Co., Ltd.], a business specializing in custom sports bags (e.g., outdoor backpacks, cycling bags).
- Registered address: [Xinglin Bay Business Operation Center, Jimei District, Xiamen City, Fujian Province, China]
- Contact: [andrew@fmosbag.com] | [+86-13860189075]
- Official website: [https://fmosbag.com]
2. What Information We Collect & Why
(1) Custom Sports Bag Service-Related Data
- Order & delivery details: Name, contact info (email/phone), delivery address (used to process orders, update status, and ship custom bags).
- Payment information: Payment method details (e.g., PayPal account, credit card info handled via secure gateways; we do not store full card data).
- Customization specs: Design files, fabric preferences, logo requirements (used to create your personalized sports bags).
(2) User Interaction Data
- Comments & feedback: Username, comment content, timestamp (to improve products and assist other users).
- Cookies: Small text files stored on your device (to remember preferences, save cart items; you can disable cookies via browser settings, but this may limit site functions).
3. Embedded Content From Other Websites
On our custom sports bag product pages, you may encounter embedded content (e.g., product demo videos, third-party fabric material guides). This content behaves as if you visited the third-party website directly:
- Third-party sites may collect your data, use cookies, enable tracking tools, and monitor your interaction with the content.
- If you’re logged into an account on the third-party site, your activity with the embedded content may be linked to that account.
4. Who We Share Your Data With
We share data only with trusted parties to fulfill custom sports bag services:
- Logistics providers: Delivery address & contact info (to ship your custom bags).
- Payment processors: Securely shared payment details (to complete transactions).
- Design tools (if applicable): Custom design files (only with platforms needed to process your bag’s design).
- For password resets: Your IP address is included in the reset email for security.
5. How Long We Retain Your Data
- Order & customization data: Retained for 3 years after order completion (for after-sales support & legal/tax compliance).
- Comments: Retained indefinitely (to streamline follow-up comment approvals).
- User account data: Stored until you request deletion (you can edit/delete your data via account settings at any time).
6. What Rights You Have Over Your Data
If you have an account or placed an order:
- Request an export of all personal data we hold (e.g., order history, customization specs).
- Request erasure of your data (except data we’re legally required to retain).
- Correct inaccurate information in your account/order records.
7. Where Your Data Is Sent
- Logistics partners: Delivery data sent to providers in [e.g., China, major global regions] (compliant with shipping regulations).
- Payment processors: Payment data sent to secure platforms (e.g., PayPal, Stripe) in regions adhering to GDPR/CCPA standards.